Valyant AI

Artificial Intelligence

Overview

Valyant AI, a startup founded in 2017, developed a first-of-its-kind artificial intelligence-powered ordering technology for quick-serve restaurant drive-thrus. As a new player in a nascent market, Valyant struggled with gaining visibility, securing funding and attracting customers in a sector soon to explode.

Focused on restaurant customer service, the AI company needed a strategic communications partner to elevate its profile and showcase the world’s first customer service AI designed for existing retail hardware. Valyant tapped Comprise to help attract potential investors and QSR chains to its innovative “digital employee” solution.

Valyant AI logo overlaid on a picture of a man driving his car through the drive through

Our Work

Comprise developed a comprehensive communications strategy, collaborating with Valyant to address its communications challenges. Our PR team developed and distributed media pitches and announcements detailing the first real-world deployment of the transformative drive-thru ordering technology, immediately earning Valyant AI a feature in The Washington Post and establishing mainstream awareness and credibility.

Comprise maintained the momentum by crafting compelling storylines highlighting the innovative nature of Valyant’s conversational AI platform and the benefits it delivers. Targeting both industry-specific publications and top-tier outlets, our communications experts capitalized on the news cycle, strategically keeping Valyant visible in the press around topics company leadership could speak to — the customer experience, employee efficiency, the rise of AI and the fast food labor shortage — maximizing exposure in the outlets that matter.

We also identified awards that could create further impact on the company’s credibility, made strategic recommendations and crafted submissions on Valyant’s behalf, earning several impactful wins:

Digital mockup of Valyant AI infographic created by Comprise

The Results

Combining our extensive technology PR experience with knowledge of burgeoning markets like AI and machine learning, Comprise’s strategic communications efforts dramatically increased Valyant’s visibility and attracted both investor and customer interest.

These results not only increased Valyant AI’s visibility but also positioned the company as the leader in AI-driven QSR solutions, attracting interest from many of the largest fast-food chains in the world. The startup went from being relatively unknown to a recognized name in the industry, with major vendors and QSR companies now familiar with the company before initial conversations.

This increased recognition helped pave the way for partnerships and continued growth in the competitive fast-food market. In 2024, ConverseNow acquired Valyant AI to accelerate “both companies’ shared mission to revolutionize the quick service restaurant industry” through the deployment of voice AI.

Digital mockup of the Valyant AI landing page created by Comprise

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